Access full video instructions via the Ability Tools YouTube channel “Setting Up Alexa Emergency Assist”

Overview of Alexa Emergency Assist

Alexa Emergency Assist is a monthly subscription service that allows you to call for help using just your voice, no phone dialing or button pressing required.

• Simply say: “Alexa, call for help”
• You’ll be connected to a 24/7 Urgent Response agent
• They can contact police, fire, or medical services on your behalf

Important:
Make sure your emergency profile in the Alexa app is up-to-date. This may include:

• Medications
• Emergency contacts
• Gate codes or access instructions

While not a full professional monitoring system, Alexa Emergency Assist provides added peace of mind, especially for individuals who may have difficulty reaching a phone during an emergency.

Unfortunately, Amazon Emergency Assist can’t be signed up for through the Alexa App, so we’re going to sign up for it through the website first.

Setting Up Amazon Emergency Assist

1. Click “Subscribe Today” Click this link to subscribe to Amazon Alexa Emergency Assist
2. Confirm that the payment for the subscription is correct and confirm “Emergency Address”
3. Click “Place your order”
4. You’re now subscribed to Alexa Emergency Assist

Setting Up Contact Information for Alexa Emergency Assist

1. Open the Alexa app
2. Tap the three bars (☰) in the bottom-left corner
3. Select “Emergency Assist”
4. Tap “Continue” to begin setting up your emergency profile
5. Alexa will auto-fill your information using your Amazon account details
6. Review carefully
   • If anything is incorrect, tap “Edit” or “Manage” on the right to update it
   • Keeping this info accurate is important for emergency responders
7. Click “Save & Continue” when finished

Emergency Contacts

1. These contacts will be notified if anyone ever uses the emergency line through Alexa
2. Click “Add Emergency Contact”
3. Click “Add Contact” to create a new Contact to be used
   • Or there is “Import Contacts”, this allows Alexa access to your phone or tablets contacts from your address book to be used in this list
   • I’d advise at least filling out first and last name, nickname, relation and phone number
4. Select the emergency contact(s)
5. Click “Next”
6. Everyone that’s become an emergency contact will get a text notification that they’ve become one, click “Done”
7. Click “Save & Continue”

Critical Information (these are important)

1. Fill out each box completely, but simply so it’s concise but not overwhelming to read quickly
2. Click “Save & Continue”

Final Steps for Alexa Emergency Assist Setup

• Optional Safety Alerts:
  • You can enable Smoke & CO Alarm and Glass Break Detection
  • If Alexa hears one of these sounds, it will send you a recording to review
  • If it sounds like a real emergency, you can call 911 or dispatch help as needed
• To Enable Alerts:
  • Select the sounds you want Alexa to listen for
  • Click “Save & Continue”
  • Or, if you prefer not to use this feature, click “Do This Later”
• Location Sharing Reminder:
  • If you skipped location setup earlier, you’ll see an orange bar that says “Needs Attention”
  • Tap the orange bar and enable Location Sharing so emergency responders can locate you
• That’s it! Your Alexa Emergency Assist setup is now complete.